Sunday, December 6, 2020
What to do if ATM debit card is lost or stolen:
If your ATM debit card is lost or stolen, it's important to take immediate action to protect your finances and prevent unauthorized use of the card.
Here are the steps you should take:
1. Contact Your Bank:
Call your bank's customer service or the dedicated hotline for lost or stolen cards. The phone number is usually available on the bank's website, on the back of your card, or on your account statements.
2. Provide Information:
Be prepared to provide information to verify your identity. This may include your account number, Social Security number, date of birth, or any other security questions your bank may ask.
3. Report the Loss or Theft:
Clearly state that your debit card has been lost or stolen. Provide details such as when and where you last used the card.
4. Request Card Replacement:
Ask the bank to cancel the lost or stolen card and request a replacement. Most banks will issue a new card with a new card number.
5. Monitor Your Account:
Regularly monitor your bank account transactions online or through statements. Report any unauthorized transactions to your bank immediately.
6. Change PIN:
If you had a Personal Identification Number (PIN) associated with your lost or stolen card, inquire about changing the PIN for the new card.
7. File a Police Report:
In some cases, especially if the card was stolen, you may want to file a police report. The police report can serve as documentation in case of fraudulent activities.
8. Update Automatic Payments:
If you have set up automatic payments or linked the card to various accounts, update the payment information with the new card details to avoid any disruptions.
9. Be Cautious of Phishing Scams:
Be cautious of any emails or messages claiming to be from your bank asking for personal information. Banks typically don't request sensitive information through email or text messages.
10. Consider a Credit Freeze:
If you're concerned about identity theft, you may consider placing a credit freeze on your credit reports to prevent new accounts from being opened in your name.
Remember, the key is to act quickly. The sooner you report the loss or theft of your debit card, the better chance you have of minimizing any potential financial damage. Always keep a record of your card details and your bank's contact information in a secure place, separate from your wallet or purse, to facilitate quick reporting in case of emergencies.